Feedback from previous guests about their experience.
72%
were satisfied with the hotel and would gladly return
Unlimited park access
Great pool facilities
Service inconsistencies
Busy dining areas
7.2/10
Very good
Rooms
7.0
Location
8.6
Service
5.4
Dining
6.8
Guest reviews
7.2/10
based on 5 reviews
7.9
7.9/10 based on 2722 reviews
Joe
United Kingdom,
DecemberÂ
2024
6.2/10
The hotel offers a mix of experiences; the pool facilities are lovely and relaxing, but there are some areas that definitely need improvement. While the rooms are spacious and clean, the service can be hit-or-miss, and the dining options lack variety. Overall, for a family trip to the theme parks, it could be better but still has its highlights.
Rooms
6.0
The rooms were spacious and clean, but we had an issue with ants, which turned out to be a nuisance. Air conditioning was faulty, which made our stay uncomfortable at times.
Service
5.0
Service was a bit lacking at times; check-in felt disorganized, and there were issues with accommodating meal preferences properly.
Location
7.0
While the location wasn't directly close to the parks, it was still manageable. The themed atmosphere was quite enjoyable, making the overall setting lovely for a family getaway.
Dining
6.0
Dining options were good in terms of variety, but the breakfast buffet was too crowded for my liking. I also found it disappointing that certain restaurants were closed during our stay.
Facilities
7.0
The pool area was well-maintained and a highlight of our stay. However, there seemed to be some cleanliness issues, especially in the communal areas.
Jack
United Kingdom,
NovemberÂ
2024
7.8/10
We had a great time at the hotel, especially with the unlimited access to PortAventura Park. The rooms were spacious and well-kept, which added to our comfort. However, the dining experience could use some improvement as the buffet was quite busy and sometimes overwhelming. The pool area was fantastic, resembling a beach, which the kids loved. Overall, it was a good value for the price, but some services could be friendlier.
Rooms
8.0
Our room was spacious and clean, with good amenities like a fridge. However, sound insulation was poor, and we could hear our neighbors pretty clearly.
Service
6.0
Some staff members could be a bit abrupt, making the service feel less welcoming at times. However, others were quite helpful and attentive.
Location
9.0
The hotel is perfectly located for easy access to the PortAventura theme park and is just a short walk to Salou's beach and shops.
Dining
7.0
The buffet had a wide variety of options, but it was really busy and finding a seat was often a challenge, which made dining stressful at times.
Facilities
9.0
The pool area was wonderful, especially with the sandy beach feel, making it a hit with families.
Unlimited park access
Service inconsistencies
Harper
United Kingdom,
NovemberÂ
2024
8.4/10
We recently stayed at the Hotel Caribe for a family holiday, and it was an unforgettable experience. The hotel is exceptionally clean and offers fantastic pool facilities, including a unique beach-style pool that kids absolutely loved. Each room was spacious with a view that allowed us to keep an eye on the kids while they played. The dining options were varied, though we found the buffet a bit too busy for our liking at times. Overall, the value for money was excellent, especially with the unlimited access to PortAventura park included in our stay.
Rooms
9.0
The rooms were very spacious and clean, featuring a lovely pool view. We had twin beds and a sofa bed, which made it comfortable for the kids right next door.
Service
7.0
The service was polite and responsive, although we experienced some hiccups with understanding the dining allowances. Overall, they were helpful.
Location
10.0
Perfectly situated close to both PortAventura Theme Park and local amenities, the location was ideal for our family outings.
Dining
7.0
We enjoyed the breakfast buffet with a wide variety of choices, but it was often crowded, making it less pleasant during peak times.
Facilities
9.0
The pool facilities were superb, especially the sand pool which added a beach feel to our stay, making it fun for the kids.
Adrian
United Kingdom,
NovemberÂ
2024
6.8/10
My stay at the hotel offered a mix of good and bad experiences. The hotel boasts clean facilities, and the pool area was a highlight, but I faced significant issues with room conditions and service responsiveness. While the breakfast buffet was impressive, the overall service during critical moments detracted from my stay. If you're prioritizing family access to the park, it could be worth it, but be mindful of potential inconveniences.
Rooms
6.0
The rooms were average at best, with a lack of basic amenities that I expected from a four-star hotel. They were clean, but the limited supplies and poor soundproofing were disappointing.
Service
5.0
Service was hit-or-miss; while some staff were friendly, I experienced a major lack of support during a family emergency that left me frustrated.
Location
9.0
The location is great for easy access to PortAventura Park, making it convenient for families wanting to maximize their park time.
Dining
7.0
Breakfast options were plentiful and diverse, definitely one of the better points of my stay, but the dinner environment felt chaotic.
Facilities
8.0
The pool facilities were enjoyable and well-kept, offering a nice area for families to relax, although some costs were unexpected.
David
United Kingdom,
OctoberÂ
2024
7.0/10
The Hotel Caribe offers a wonderful family-friendly experience, especially with unlimited access to the nearby theme parks. The sandy beach pool is a delightful feature that kept my kids entertained. However, check-in can be a hassle, and the dinner drinks policy is quite disappointing, as there's an extra charge for soft drinks during meals.
Rooms
6.0
We had a beautiful pool view room, but the beds weren't very comfortable, particularly the sofa bed. Housekeeping needs improvement, as we noticed some areas weren't cleaned properly.
Service
5.0
While some staff members were friendly, we had a hard time getting updates about our room and the service felt inconsistent at times.
Location
8.0
The hotel is conveniently located within walking distance of beach and local amenities, making it easy to explore the area.
Dining
7.0
The breakfast buffet was expansive with great options, but we found the dinner experience crowded and were disappointed that drinks weren't included.
Facilities
9.0
The pool facilities, especially the sandy beach pool, were fantastic and provided a unique experience for our family.
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PortAventura Hotel Caribe: Unlimited Park Access & Ferrari Land Entry08.06
-
09.06.2025
